Job satisfaction and employee performance in Nasarawa State Water Board, Lafia, Nigeria

Resumen

The efforts made by employees in production determines the overall performance of the organization. Management in organizations therefore, strives to enhance the performance of their workers through different rewards to increase job satisfaction and, consequently employee performance. The study examined how intrinsic and extrinsic rewards affected employee performance at the Nasarawa State Water Board (NSWB) in Lafia. Information for the study were collected through secondary sources (text books, official records, journal publications) and through field survey using questionnaire and interview as instruments. Analyses of the data revealed that though job satisfaction at the NSWB impacted positively on the performance of employees of the agency, it cannot be effectively achieved through hygiene factors alone.

The paper therefore recommends, among others that the agency should give more attention to financial rewards to enable staff of the organization to meet their primary needs for maximum job satisfaction and consequently employee performance.